General Questions

How do I to order online?

You will find many of our products available for ordering online under our “Online Store” tab. These products can be purchased directly with a credit card payment, or through PayPal. Products under “Online Store” can be added to your cart and then paid for through our easy checkout process.  

How do I contact support?

Call our support at 888-873-4000. We are available Monday to Friday 8am to 5pm (CST).

How do I get a quote for a product?

Products can be found under the “Products” menu. Click on the product and open the product details page. You can request a quote through the ‘Request for Info’ button which is available on the product page. Once clicked, a pop up box shows up where you will supply some very basic details and submit. Our sales team will process the information and we will be in contact with you as soon as possible. 

How do you ship big machinery?

For products above 150lbs we provide shipping through UPS Freight service when buying through our online store

Do you ship outside the USA?

Yes, we do ship all over the globe. Our machines serve many applications beyond the US border, and our coverage extends to most nations around the world. 

What's the weight of the 600 unit?

The shipping weight and dimension are as follows  165lbs and 43”L x 66”W x 12”H

What size are the wheels on the NK4 machine.

What is the serial number of the NK which your needing to replace the wheels?  Are you looking at replacing the fixed or swivel caster?

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